SAP Knowledge Base Article - Public

3237334 - Unable to log into Agency Portal - Recruiting Management

Symptom

Agency users are trying to log into the agency portal, but it's throwing an error: "Unexpected exception occurred or API Servers may be down. Please retry after some time or contact the System Administrator."

Environment

SAP SuccessFactors Recruiting Management

Resolution

This is a known issue, currently being investigated by our Engineering and Operations team.

Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

See Also

2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

Keywords

agency, portal, api, odata, server, down, unable, log, in, login, enter, sign. , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Bug Filed

Product

SAP SuccessFactors Recruiting all versions