SAP Knowledge Base Article - Preview

3237515 - Error "Problem occurred while reading the data" when opening some Scenario-Specific tiles in My Inbox


When opening a Scenario-Specific tile in My Inbox, the below error is raised:

A problem occurred while reading the data
Check the URL parameters and the scenario definition. To check the scenario definition, in Customizing for SAP NetWeaver, choose Gateway Service Enablement -> Content -> Task Gateway Service -> Scenario Definition.


This is specific to only certain Scenario-Specific tiles in My Inbox, not all of them have the above error.



  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • Scenario-Specific tile in My Inbox is defined with roles


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, scenario definition, role, missing, business user, not able to open, My Inbox, Fiori Launchpad, Scenario-Specific tile in My Inbox, READ_CONFIG_CONSUMER_SCENARIO, /IWPGW/CL_TGW_EDP_TASK, USERS_SCENARIO_BY_ROLES
, KBA , OPU-BSC-TGW , Task Gateway , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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