SAP Knowledge Base Article - Public

3237617 - Error approving new hire workflow ''There is already another record with the same date''

Symptom

Try to approve the new hire workflow and receive the issue message ''There is already another record with the same date''.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Approve Requests
  2. Click on button Approve for the affected workflow
  3. And get the message “There is already another record with the same date.”

Cause

In some scenarios when workflow is resubmitted with no changes to the value of the data in the workflow, then due to cache issue system will throw the error.

Resolution

Please follow the below steps to resolve your issue:

Keywords

Employee central, Workflow, Error, There is already another record with the same date, approve, new hire. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors HXM Core 2111