Symptom
Try to approve the new hire workflow and receive the issue message ''There is already another record with the same date''.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Approve Requests
- Click on button Approve for the affected workflow
- And get the message “There is already another record with the same date.”
Cause
In some scenarios when workflow is resubmitted with no changes to the value of the data in the workflow, then due to cache issue system will throw the error.
Resolution
Please follow the below steps to resolve your issue:
- Withdraw the current workflow
- Perform an OData Refresh details here https://launchpad.support.sap.com/#/notes/2171588
- Submit the hire again and trigger a fresh workflow.
- Approve the hire workflow.
Keywords
Employee central, Workflow, Error, There is already another record with the same date, approve, new hire. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2111 ; SAP SuccessFactors HXM Suite all versions