SAP Knowledge Base Article - Public

3237648 - Candidate initiated from RCM going to Offboarding - Onboarding 1.0

Symptom

  • Candidate was initiated from Recruiting to Onborading process, but appearing in Offboarding Process.
  • Candidate are going to wrong process queue.
  • Onboarding candidate landing in Offboarding process.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

  • In Super Admin,  Company ID > Processes > Process Filter check the process filter setting
  • Super Admin, Company ID > Import/Export Settings > Integration > HRXML.ImportNewHire > Process filter is not setup properly.

Resolution

  • Make sure initiated candidate meets the Process Filter condition. Check in Super Admin > Company ID > Processes > Process Filter
  • In Super Admin, Company ID > Import/Export Settings > Integration > HRXML.ImportNewHire > Check the Process Filter. Incorrect Filter setting in this file can land candidate into wrong process queue.

Keywords

SF, success factors, ONB, OBD, OBX, on boarding 1.0 , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem

Product

SAP SuccessFactors Onboarding all versions