SAP Knowledge Base Article - Public

3237649 - External applicant user ID - Recruiting Management

Symptom

How does the Use email as external applicant user ID works?

When External applicant user ID is enabled, some candidates are created without email address in their profile.

Environment

SAP SuccessFactors Recruiting Management

Resolution

In creating candidate profile, it is the username or primary email will be the unique identifier of the system. The system will give error if existing value is provided by candidate during account creation. This field is not editable.

When Use email as external applicant user ID is not enabled, the system will ask for a username. The system will accept alphanumeric and special characters. The Recruiting Email Trigger "Career Site Email Notification" must be enabled to allow the candidate to retype their email. If Career Site Email Notification is not enabled, the candidate may skip providing a valid email during creation.

When Use email as external applicant user ID is enabled, candidate email will be their username or primary email. During creation, the primary email is same as contact email. Primary email cannot be modified while contact email can be updated if the candidate has permission.

See Also

2860175 - Email Verification for Career Site

Keywords

primaryemail, contactemail, userid, candidate id, rmk, career portal, account creation, create profile, no email, blank, email is not validated. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions