Symptom
An incorrect email was entered by the candidate that is appearing in onboarding dashboard now.
Environment
SAP SuccessFactors Onboarding
Resolution
To change and correct the candidate email in onboarding that is coming from recruiting, it's necessary to update the email value directly in recruiting and then restart the onboarding process, this will reflect the correctly value.
Keywords
OBX, onboarding, email, incorrect email, update email, recruiting candidate, change email , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
Product
SAP SuccessFactors Onboarding all versions