Symptom
How to update candidate's email (username) displayed in onboarding dashboard?
Environment
SAP SuccessFactors Onboarding
Resolution
(Note: Username in Onboarding is from "primaryEmail" value in Recruiting, which is not editable in UI; only "contactEmail" is editable in Recruiting.)
- Create support ticket to component LOD-SF-OBX and request a script to correct the email address in Recruiting.
- (For product support) Check internal memo for script to correct the email address.
See Also
Keywords
SAP, SuccessFactors, Onboarding, Recruiting, email, incorrect, update, user name, primary email, contact email , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
Product
SAP SuccessFactors Onboarding all versions