SAP Knowledge Base Article - Preview

3237799 - Import users CSV file in IAS : User import has been interrupted because the group "count" for user with e-mail "XXX" is not found

Symptom

  • There is a need to import user data saved in a CSV file into Identity Authentication (IAS) using the "Import Users" function in IAS Admin Console.
  • There is an issue with the "groups" column and the following error message can be seen when attempting to import the CSV file:
    • User import has been interrupted because the group "count" for user with e-mail "<email>" is not found. Please first create the groups for which you want to assign users.


Read more...

Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

Excel file, group attribute, UTF-8 CSV , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.