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3237803 - BO Event scheduling fails in BW4 Hana Application Server with "Error in remote control call of destination <BOE instance name>: An unexpected error has occurred (FWM 02004)"

Symptom

  • After upgrading Business Objects from 4.2 to 4.3, event scheduling is not working from BW system. 
  • "Error in remote control call of destination <BOE instance name>: An unexpected error has occurred (FWM 02004)" while triggering BO Events after Data Loading in BW System.
  • WebApplicationContainerServer logs reflects the below lines:
    ----------------
    BIPServletController - /biprws/v1/logon/trustedx509
    HttpServletRequest - [GET] [null] /biprws/v1/logon/trustedx509
    Enter doX509Logon()
    SessionMgr:logon
    doUserLogon(): failed to logon, logonCred=user:<BW4 HANA User>,method:password,auth=secEnterprise,aps=intsv112.imzcloud.ibmammsap.local:6400
    com.crystaldecisions.sdk.exception.SDKServerException: You do not have enough Named User Licenses to log on to the system. You have 0 Named User Licenses. (FWB 00057)
    cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:You do not have enough Named User Licenses to log on to the system. You have 0 Named User Licenses. (FWB 00057)
    The server supplied the following details: OCA_Abuse exception 10512 at [exceptionmapper.cpp : 79]  46731 \{0\}
     ...You do not have enough Named User Licenses to log on to the system. You have 0 Named User Licenses. (FWB 00057) 
    Trusted logon with SHA2 digest failed
    , Trying with SHA1
    X509 authentication attempt failed.
     at com.sap.bip.rs.exceptions.InvalidEntSessionException.LogonFailed(InvalidEntSessionException.java:42)
    -------


: An unexpected error has occurred (FWM 02004)""> Read more...

Environment

SAP BusinessObjects Business Intelligence 4.3 SP02 Patch 4

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI 4.2 4.3 BOE Event based scheduling Concurrent CUL You do not have enough Named User Licenses to log on to the system. You have 0 Named User Licenses. (FWB 00057) NUL doUserLogon(): logonCred biprws trustedx509 Enter doX509Logon() SessionMgr:logon SessionMgr logon

, KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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