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3237960 - Unable to Save AFO report on local machine

Symptom

You try to open a locally stored workbook with AO in citrix environment. After doing some changes and try to save the workbook with "Save" button Excel crashes.

The error message below will be displayed:

".NET Exception [6f2a-c7f6-72]: Exception from HRESULT: 0x800AC472"

You can find the following entries in the traces:

16:53:05,420|FATAL|Trace.AoPlugin|com.sap.ip.bi.pioneer.common.messagehandling.CoMessenger.WriteToLog|VSTA_Main|General .NET Exception [6f2a-c7f6-72]:
Exception from HRESULT: 0x800AC472
   at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
   at Microsoft.Office.Interop.Excel.Window.set_Caption(Object )
   at com.sap.ip.bi.pioneer.addins.xlwrap.WindowWrap.<>c__DisplayClass29_0.<set_Caption>b__0()
   at com.sap.ip.bi.pioneer.core.office.CrOfficeAccessor.AccessXlVoid(CrOfficeAccessorDelegate opCallback)
   at com.sap.ip.bi.pioneer.addins.xlwrap.WindowWrap.set_Caption(Object value)
   at com.sap.ip.bi.pioneer.excel.models.EaModelWbApplication.AfterDocumentSaveAttempt()
   at com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.CallbackAfterWorkbookSaved()
   at com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.XlApplication_WorkbookAfterSaveEvent(IWorkbook wb, Boolean successs)
   at com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.<>c__DisplayClass78_0.<WorkbookAfterSave>b__0()
   at com.sap.ip.bi.pioneer.controls.main.CnSession.CallbackWrapForOfficeEvents(CallbackWrapDelegate iDelegate, CnCallbackErrorSeverity iSeverity, CoUseWaitCursorEnum iWaitCursor)
   at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
   at Microsoft.Office.Interop.Excel.Window.set_Caption(Object )
   at com.sap.ip.bi.pioneer.addins.xlwrap.WindowWrap.<>c__DisplayClass29_0.<set_Caption>b__0()
   at com.sap.ip.bi.pioneer.core.office.CrOfficeAccessor.AccessXlVoid(CrOfficeAccessorDelegate opCallback)
   at com.sap.ip.bi.pioneer.addins.xlwrap.WindowWrap.set_Caption(Object value)
   at com.sap.ip.bi.pioneer.excel.models.EaModelWbApplication.AfterDocumentSaveAttempt()
   at com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.CallbackAfterWorkbookSaved()
   at com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.XlApplication_WorkbookAfterSaveEvent(IWorkbook wb, Boolean successs)
   at com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.<>c__DisplayClass78_0.<WorkbookAfterSave>b__0()
   at com.sap.ip.bi.pioneer.controls.main.CnSession.CallbackWrapForOfficeEvents(CallbackWrapDelegate iDelegate, CnCallbackErrorSeverity iSeverity, CoUseWaitCursorEnum iWaitCursor)#


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Environment

Analysis for Office 2.8 SP10 (Citrix environment)

Product

SAP BW/4HANA 2.0

Keywords

.NET Exception [6f2a-c7f6-72], HRESULT: 0x800AC472, 0x800AC472, Citrix local save, Save workbook , KBA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

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