Symptom
In Process Intelligence, the user experiences a "java.net.UnknownHostException" error.
Environment
- SAP Signavio Process Intelligence
- SAP Signavio Process Intelligence 3.0
Reproducing the Issue
- Start the On-Prem extractor on Windows using the proxy server.
- java.net.UnknownHostException error occurs.
Cause
The issue was caused by a known bug in previous versions of the On-Prem extractor (most recent version was 396).
Resolution
Please download the most recent version of the On-Prem extractor which includes a fix for this issue.
Note: any version post 396 includes a fix for this issue.
Keywords
process, intelligence, on, prem, extractor, proxy, server, unknown, host, java, net, error , KBA , BPI-SIG-PI-DI , Data Import for SAP Signavio Process Intelligence , Problem
Product
SAP Signavio Process Intelligence 3.0