Symptom
You have created a copy of supplier invoice however system does not show the duplicate exception.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Select Invoices and Credit Memos view
- Select the relevant Supplier invoice ID
- Select the Copy and then click on Check button
- The system does not show the duplicate exception
Cause
Using Apostrophe or any special characters at the beginning of the external document ID in the supplier invoice is not a best practice as it misleads the invoice search engine. Hence system failed to recognize the duplicate invoice.
Resolution
Avoid using Apostrophe or any special characters at the beginning of the external document ID in the supplier invoice. There by system determines the external document ID and shows the duplicate exception.
See Also
3017709 - Possible Duplicate exception is not appearing in an invoice
Keywords
Apostrophe or any special characters; external document ID in the supplier invoice; Duplicate exception does not show; , KBA , SRD-SRM-SI , Supplier Invoicing , Problem