Symptom
SAF Forms are not assigned for completion of E-Signature/DocuSign. Only the TFN Forms are getting assigned.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Cause
- There has been a new update the SAF Forms. At the time of completion of compliance task, the select of fund type has 4 options now as compared to 3 earlier.
- This was recently introduced in accordance with the Australia Compliance
- If the user choses the 4th option i.e "I don't want to choose a super fund right now (You can make your choice at any time. You may wish to create a new account with a super fund), the E-Signature/Docusign is not generated
Resolution
- This is expected behaviour
- The SAF Forms will only appear in the Compliance Task and not in the E-Signature/DocuSign step if the candidate opts for the 4th option.
Keywords
SAF, Australian Compliance, TFN, Super Annuation, Compliance Signature , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , How To
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public