SAP Knowledge Base Article - Public

3238472 - Cannot Create New Check Deposit due to Internal Error

Symptom

You cannot create a new Check Deposit due to an internal server error.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Deposits view.
  3. Go to the Check Deposits subview.
  4. Click New.
  5. Enter the required details.
  6. Click Save.

The following error is displayed:

"An error occurred

Please try resuming your work. If you still face issues, report an incident.
Details
ClassName
sap.b.controller.event.PostRequest
MethodName
post
Response

500 SAP Internal Server Error

500 SAP Internal Server Error"

Cause

You have not scoped Check Deposit Slips activity in your system.

  1. Go to the Business Configuration work center.
  2. Go to the Overview view.
  3. Search and select the Check Deposit Slips activity.

The activity is not in scope.

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the Project and click Edit Project Scope.
  4. Navigate to the Questions step.
  5. Expand the Cash Flow Management element.
  6. Expand the Payment and Liquidity Management sub-element.
  7. Select Communication for Payment and Liquidity.
  8. Under Questions for Groups: Payment Forms, select the Question "Do you use check deposit slips?".

The question is not reviewed.

Resolution

You have to scope Check Deposit Slips in your system.

You have to create a change project for the same.

Keywords

Check Deposit, check deposit slip, internal server error, dump , KBA , dump , check deposit, check , SRD-FIN-CLM , Cash and Liquity Managment , Problem

Product

SAP Business ByDesign all versions