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3238487 - Error "Account information not recognized" with SAP users after BI update

Symptom

Getting the below error when logging to CMC/BI Launchpad after BI update from BI 4.2 to BI 4.3:

Account information not recognized: CSecSAPR3Binding :: XRFCCnxBroker :: BorrowConnection () failed. See the following log entries for more information. Error logging on to the SAP system. The following RFC error was reported: [Group, key, message]: [4, "RFC_COMMUNICATION_FAILURE", "LOCATION CPIC (TCP / IP) on local host with Unicode ERROR max no of 200 conversations exceeded 
TIME Wed Aug 17 10:19:00 2022
RELEASE     753
COMPONENT   CPIC (TCP/IP) with Unicode
VERSION     3
RC          466
MODULE      D:/depot/bas/753_REL/src/krn/si/cpic/r3cpic.c
LINE        15903
COUNTER     942
The authorization system has been deactivated in the memory. Possible reasons: The SAP system is not available or the logon data is invalid. The authorization system must be reactivated so that it is available again.


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Environment

SAP BusinessObjects Business Intelligence platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI, 4.3, upgrade, SAP authentication, login fails, AUT, RFC error, Connection errors. , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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