SAP Knowledge Base Article - Public

3238534 - New field is not appearing in the Profile UI - Employee Central


A new custom field has been configured in the HRIS Elements Personal Information or Job Information and the permissions were correctly granted, but the field is not visible on UI. 


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Configure a new custom field in personalInfo and/or jobInfo section in Manage Business Configuration;
  2. Go to Manage Permission Roles, select the role and grant the permission for the new field in the 'Employee Central Effective Dated Entities' section;
  3. Go to the profile of an user and access the Personal Information or Job Information portlets;
  4. Field is not available there, thus cannot be edited.


There is a Person Type created for the regular employees and the new field wasn't automatically synchronized.


Configure the new field in the Person Type for regular employees (and contingent workers, if required). For that, please:

  1. Go to Manage Business Configuration;
  2. Click on the arrow next to personalInfo and/or jobInfo element;
  3. Click on the option 'personalInfo_employee' or 'jobInfo_employee';
  4. Scroll down and add the new field there. Put the same ID configured in the regular personalInfo or jobInfo section (for example, custom-string1);
  5. In the column 'Enabled', select 'Yes';
  6. Save it.

The same process needs to be followed for other person types in case you want the field to be available there too. 

You can also control if the field should be mandatory or not in the Person Type configuration.

See Also

Person Type in BCUI | SAP Help Portal

2615257 - Manage Business Configuration: How to enable different Global Info views based on Person Type for Custom Fields (Employee and Dependent)


person type, new field, field unavailable, personalInfo_employee, personal information, custom field, job information, jobInfo_employee , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions