SAP Knowledge Base Article - Preview

3238617 - Unable to access picklist values by some users

Symptom

  • In Employee profile for all the portlets fields related to type picklist, admins are able to see all values in dropdown, effected users are not able to see any values in the picklist type field's dropdown. When admin tries to proxy as the effected user, they are able to see all values in dropdown.
  • Not all picklist values shows up in relationship type field of Emergency Contact when end-user tries. All values shows up if admin tries the same.


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Environment

  • SAP SuccessFactors  Employee Central
  • SAP SuccessFactors HXM Suite Core 2205

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite Core 2205

Keywords

Unable to access picklist values by some users, en_GB, en_UK, correct English UK code, picklist dropdown not showing any values, picklist dropdown not loading , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem

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