SAP Knowledge Base Article - Public

3238712 - VLS Class Update Notifications Not Received

Symptom

A Class that has a Virtual Learning Session (VLS) is updated, the instructors are not being notified of the change through the VLE_EVENT_UPDATE template.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a Class with an instructor that has a VLS account
  2. In the Class record go to the Agenda tab and update the Description along with the time
  3. Primary/Secondary instructors are not notified of the change but receive an update VCAL

Resolution

This issue is resolved in the 2H 2022 release via LRN-136591 with patch tentatively targeted for pacth 23. For release information such as dates, please see the Community.

Keywords

VLE_EVENT_UPDATE, INC2275631, VLS, VLE, Class, update, notification, email, instructor, sent, sending, not, received, KI2205, LRN-136591 , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-VLS , Virtual Learning System , Known Error

Product

SAP SuccessFactors Learning 2205