SAP Knowledge Base Article - Public

3238754 - Dunning Generating a Reminder Letter Instead of a Dunning Letter


You are trying to generate a Reminder letter for a Dunning, however the system is generating a Reminder Letter instead.


SAP Business ByDesign 2205 and higher.

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Go to the Dunning view.
  3. Select the required Dunning.
  4. Click Preview > Dunning Letter.


There is no matching rule in form template selection screen for the parameter combination (Country code, Dunning and Max Dunning Level).

Hence, the default template dunning letter is being picked.


Configure the parameter combination in the Form Template Selection view according to your requirements.

See Also

2918177 - Dunning Runs are Generating Reminder Letters instead of Dunning Letters for Dunning Level 1


Dunning, Reminder Letter, Dunning Letter, Not Working, Wrong Form Template, Receivables. , KBA , AP-RC-OUT , Output Management , How To


SAP Business ByDesign all versions