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3238755 - system copy hung during 'Configure database components' phase - SAP ASE Business Suite


System Copy report the following errors in logs:

  • TRACE      2022-08-22 10:40:26.768 (root/sapinst) (startInstallation) [Installer Callback]
    syb_execute_sql: sapinst next_guistatus Setup initial database server configuration...

    TRACE      2022-08-22 10:40:26.778 (root/sapinst) (startInstallation) [Installer Callback]
    syb_execute_sql: sapinst step 370

    TRACE      2022-08-22 10:40:26.779 (root/sapinst) (startInstallation) [Installer Callback]
    syb_execute_sql: sapinst message The database CNP is still in use. Wait some time and try again.

    INFO       2022-08-22 10:40:33.912 (root/sapinst) (startInstallation) [syuxcfile.cpp:216] id=syslib.filesystem.removedFile CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
    Removed file /tmp/sapinst_instdir/NW750/SYB/COPY/SYSTEM/STD/AS-JAVA/nwpreload.stp.

    TRACE      2022-08-22 10:40:33.913 (root/sapinst) (startInstallation) [Installer Callback]
    syb_write_step_state: writing file nwpreload.stp with step 370

    INFO       2022-08-22 10:40:33.921 (root/sapinst) (startInstallation) [syuxcpath.cpp:441] id=syslib.filesystem.creatingFile CSyPath::createFile()
    Creating file /tmp/sapinst_instdir/NW750/SYB/COPY/SYSTEM/STD/AS-JAVA/nwpreload.stp.



  • SAPinst 749.0.90
  • SAP Host Agent 7.22 SP53
  • SAP KERNEL 7.53 64-BIT
  • SAP Adaptive Server Enterprise ASE 16.0 SP04 PL01


SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0


system copy hung, hung, database in use, in use, database off line, off line, off-line, database not recovered, job scheduler running, execution_time, excessive runtime, run time, run-time  , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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