SAP Knowledge Base Article - Public

3239069 - Recruit to Hire data mapping for Pay components in Onboarding


The following error is received in the BPE Tile after Initiate Onboarding for a candidate:

An error occurred while saving the HRIS data for the user XXX XXX due to the following reason: {"responsePayload":[{"userSysId":"XX","hrisSaveStatus":{["elementType":null,"key":null,"statusCode":"ERROR","ERRORINFO":PayComponent - XXXX :: paycompvalue cannot be empty for pay component XXXX."}]}]}.


SAP SuccessFactors Onboarding


  • When Pay Component Code is matching, it is a must that all values must be valid including paycompvalue. If requirement is to skip when paycompvalue is null, there is a need to nullify the field that is mapped against pay component code.
  • If the suite integration result itself is not fetching values from Recruiting based on Recruiting rule, this has to be reviewed by Recruiting Team to help on that. If the intention is skip based on pay comp value, make sure to define a Recruiting rule in such a way that field that is mapped against pay component code carries null value and skips the record.
  • For existing candidate, one will be able to restart from Business Process Tile after making sure pay component code mapped field passed as null.


OBX, On Boarding, Success Factors , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , How To


SAP SuccessFactors Onboarding all versions