This article describes the error when candidates from restricted countries are sent an online offer, but this error may be encountered with other SuccessFactors products and features as well.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Candidates are getting the following error when opening any offer link from SuccessFactors.
Error GBB451. Your Login has been denied due to attempted access from a country or region in which this product or service is not available.
Note: This error may be encountered with other SuccessFactors products and features as well.
SAP products and services are not available for export, re-export, transfer, and/or use in the following countries/regions (subject to change without notice):
Crimea region / Sevastopol the so-called Donetsk People’s Republic (DNR) / Luhansk People’s Republic (LNR)
This is not a feature defect but a product limitation. The candidate or user is accessing SAP's product in a country where SAP does not allow its services. There is nothing else that can be done since it is a restriction on where SAP services are allowed.
2104613 - Offer Letters - Recruiting Management
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