In the Create Sales Orders - VA01, the Change Sales Orders - VA02, or the Display Sales Orders - VA03 apps, you notice that the value set for Partial Delivery at Item Level field in the sales order item is not derived from the customer master data.
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SAP S/4HANA Cloud
Reproducing the Issue
1. You have set the Partial Delivery at Item Level field to B in the customer master data:
2. You expect the Partial Delivery at Item Level field to be derived from the customer master data, however, the field is blank in the sales order item:
This happens because the customer master data settings are overwritten by the customer material info record from the Manage Customer Materials app:
You can change the setting for the
After setting set
Partial Deliv./Item, flag, partial delivery, Partial Delivery per Item, customer material, Partial delivery flag, customer master , KBA , SD-SLS-SO , Sales Orders , SD-SLS , Sales , How To