SAP Knowledge Base Article - Public

3239163 - Partial Delivery field is not set as expected in sales order

Symptom

In the Create Sales Orders - VA01, the Change Sales Orders - VA02, or the Display Sales Orders - VA03 apps, you notice that the value set for Partial Delivery at Item Level field in the sales order item is not derived from the customer master data.

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Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. You have set the Partial Delivery at Item Level field to B in the customer master data:

2. You expect the Partial Delivery at Item Level field to be derived from the customer master data, however, the field is blank in the sales order item:

Cause

This happens because the customer master data settings are overwritten by the customer material info record from the Manage Customer Materials app:

Resolution

You can change the setting for the

After setting set

Keywords

Partial Deliv./Item, flag, partial delivery, Partial Delivery per Item, customer material, Partial delivery flag, customer master , KBA , SD-SLS-SO , Sales Orders , SD-SLS , Sales , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions