SAP Knowledge Base Article - Public

3239169 - Workflow Rule Not Working for CPQ Quote

Symptom

You created a Workflow Rule 123 (123 represents rule ID) to be triggered on every save for Sales Quote object.

However, you observed that the rule is not working as expected when quotes are replicated to CPQ.

Environment

 SAP Cloud for Customer

Reproducing the Issue

N/A

Cause

The quotes that are being used to trigger the rule are CPQ quotes, hence the rule will not trigger, since the quotes are already replicated.

Resolution

 This is the expected behavior.

Keywords

CPQ; Quote; Workflow Rule; , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To

Product

SAP Cloud for Customer core applications 2208