SAP Knowledge Base Article - Preview

3239205 - Biometrics not working with SAP Asset Manager if Multi User is Enabled

Symptom

  • Biometrics works in single user mode
  • enable Multi User support in SAM i.e., setting "MultiUserEnabled"  to true in BrandingSettings.json and activating the check box in Mobile services cockpit
  • After enable Multi User mode, Biometrics no longer works


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Environment

SAP Asset Manager

Product

SAP ERP 6.0

Keywords

fingerprints, login , KBA , MOB-APP-SAM , SAP Asset Manager , Problem

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