Symptom
Open Tasks not displaying any information related to Notes and Attachments maintained in the document.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Go to the Purchase Requests and Orders work center.
- Go to the Purchase Requests or Purchase Orders view.
- Filter for Open Tasks.
- Search for ABC (ABC represents the task ID).
- Check Columns for Notes and Attachments does not display any information.
Cause
The information is only displayed when there is a note/attachment in the task, system recognizes related to the task category and not the task title.
Resolution
System is working as expected.
The information will be only displayed when there are notes or any attachments in a task level and not in a document level.
The system will recognize following the task category and not the task title, so the icons will be displayed if there is information in the task.
Note: For more details, you can check the screenshots attached on this document.
Keywords
Attachments; Open Tasks; Icons; Information; Display; Notes; Tasks; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To
Product
Attachments
Open Tasks.png |
Task no Attachments.png |
Task Attachment.png |
Task Notes.png |
Open Tasks Icons.png |