SAP Knowledge Base Article - Public

3239213 - Columns For Notes and Attachments Not Displaying Any Information For Open Tasks

Symptom

Open Tasks not displaying any information related to Notes and Attachments maintained in the document.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

 SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Requests or Purchase Orders view.
  3. Filter for Open Tasks.
  4. Search for ABC (ABC represents the task ID).
  5. Check Columns for Notes and Attachments does not display any information.

Cause

The information is only displayed when there is a note/attachment in the task, system recognizes related to the task category and not the task title.

Resolution

System is working as expected.

The information will be only displayed when there are notes or any attachments in a task level and not in a document level.

The system will recognize following the task category and not the task title, so the icons will be displayed if there is information in the task.

Note: For more details, you can check the screenshots attached on this document.

Keywords

Attachments; Open Tasks; Icons; Information; Display; Notes; Tasks; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To

Product

SAP Business ByDesign all versions

Attachments

Open Tasks.png
Task no Attachments.png
Task Attachment.png
Task Notes.png
Open Tasks Icons.png