Replication is not happening in your system and when SAP_HR_EC_PTP_CONFIG report is run ping fails.
A possible scenario is migration.
- SAP SuccessFactors Employee Central Payroll - ECP
Reproducing the Issue
Replicate from EC to ECP systems.
1. Check this part of the guide: Set Connection Data
2. Check IP address are in the Exception list within the EC
KBA , LOD-EC-GCP-TIM , Time Data Replication , How To