3239547 - Use of Generic Iviews or customer specific Query Iviews results in error

Symptom

Customer is using Generic Iviews or customer specific Query Iviews

com.sap.pct.erp.mss.genericiview_communication

com.sap.pct.erp.mss.genericiview_homeaddress

com.sap.pct.erp.mss.genericiview_dependents

sap.com/mss~eepro~genericiview~TestGenericIview

As per the following help document:

https://help.sap.com/docs/HR_RENEWAL_SPV/f8850892e7134ecb9e99a4bf02971ae4/a7657e18-eb11-432e-9dc6-7f4aa4fe7671.html?locale=en-US

The iviews are erroring out with various errors such as

500 Internal Server Error

Failed to Process Request

An error occured while reading the variant list

OAL: Error while accessing list of variants of deployable object

Environment

Human Capital Management (HCM) Manager Self Services

Product

HR renewal all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

KBA , EP-PCT-MGR-HR , BP for Manager Self-Service (HR) , PA-FIO-REP , My Reporting , CA-MSS-HCM , Manager Self-service (HR) , Problem

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