3239635 - "Please set one record as primary record for Email Information" - Employee Central

When adding a new employee the message "Please set one record as primary record for Email Information" appears, even without a rule triggering it:

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• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central

1. Add New Employee;
2. Fill in the employee data and set no email as primary;
3. Submit;
4. Error will pop up.

The error message is related to a hard-coded validation triggered for email information, that requires at least one Email set as "Yes" or the "Is Primary" field. You can set either email type Personal/Business as primary, but at least one have to be the primary one.

Set one email as primary.

More information about email configuration can be found in the guide:

Email Information [Employee Central hris-element-id: emailInfo]

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions