SAP Knowledge Base Article - Public

3239673 - Cannot add a user to Enable Job Alerts for Candidates checkbox in Provisioning - Recruiting Management

Symptom

When trying to enable the checkbox "Enable Job Alerts for Candidates" in Provisioning, it asks for a job owner. But, when searching for the user, no user is displayed, even if the user is an admin user.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Provisioning
  2. Navigate to Company Settings
  3. Search by the option "Enable Job Alerts for Candidates"
  4. In the text field to select the job owner it's not possible to find anyone

Cause

The checkbox "Disable autocompletion find in the UI" is enabled.

Resolution

When that checkbox is enabled, it's not possible to find a user by typing their name. Once that checkbox is no longer ticket, the users are found again:

Keywords

search, job, alert, candidate, email, quartz, user, username, person, admin, scheduled, external, internal. , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions