Symptom
When trying to enable the checkbox "Enable Job Alerts for Candidates" in Provisioning, it asks for a job owner. But, when searching for the user, no user is displayed, even if the user is an admin user.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Provisioning
- Navigate to Company Settings
- Search by the option "Enable Job Alerts for Candidates"
- In the text field to select the job owner it's not possible to find anyone
Cause
The checkbox "Disable autocompletion find in the UI" is enabled.
Resolution
When that checkbox is enabled, it's not possible to find a user by typing their name. Once that checkbox is no longer ticket, the users are found again:
Keywords
search, job, alert, candidate, email, quartz, user, username, person, admin, scheduled, external, internal. , KBA , LOD-SF-RCM , Recruiting Management , Problem