SAP Knowledge Base Article - Public

3240039 - SuccessFactors Mobile App Deprecation December 2022

Symptom

In this article we shall discuss the deprecation of support for iOS 14.X

Environment

  • SuccessFactors Employee Central
  • SuccessFactors Employee Central Payroll
  • SuccessFactors HXM Suite

Reproducing the Issue

  1. Android 
    1. please watch this KBA for any progress updates on Android
  2. iOS 14.X
    1. Apple has released iOS 16 for iPhone and iPadOS 16 for iPad. With the introduction of these two new operating system versions, SuccessFactors is planning to end support for iOS 14.X on both iPhone and iPad with our December 2022 Mobile Release.
    2. When is the effective date for deprecation? Beginning December 2022 SuccessFactors will suspend support for iOS14.X and promote the use of iOS 15.X or above

Resolution

How can you start preparing?

  1. Android: tbc
  2. iOS: We encourage our customers to inform their employees who use iOS 16.X to update their devices to iOS 15.X or above.

See Also

https://community.successfactors.com/t5/Mobile-Resources-Blog/bg-p/Mobile_Resources
SuccessFactors Mobile App iOS 14.X Deprecation December 2022 - Welcome to the SAP SuccessFactors Community!

Keywords

Mobile app, ECP, Employee Central Payroll, iOS, Android, Deprecated , KBA , LOD-SF-INT-MAS , SF Mobile APP Pay Statement Mashup , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HXM Suite all versions