SAP Knowledge Base Article - Preview

3240046 - Issue with Multiple Compensation Records on the Same day and Supression of Identical Records with Centralized Services

Symptom

Since suppression of identical records cannot be deactivated from SL framework side for the following comp-specific use case, we shall test a possible workaround for customers.

Use case:

Multiple records per day, where there are changes to the Recurring Pay Component Records, but the Compensation Information Records are identical.

When updating the Recurring Pay Component data via Import or API, in this case suppression of identical records with Centralized Services does not update change on Recurring Pay Components.   

When updating Recurring Pay Component and after Compensation Information with Sequence Number 1 (updating existing record) you receive the error "This record was not saved because there were no new changes compared to the existing record. "

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central 

Product

SAP SuccessFactors Employee Central all versions

Keywords

Unable to find a CompInfo record matching the time slice of this PayComponentRecurring record. Review the data and try again, ECT-200710, ECT-190481, Unable to find a CompInfo record matching the time slice of this PayComponentRecurring record, compInfo, pcr, paycomponentrecurring, pay component recurring, compensation, compensation information, supress, identical, supress update, identical records, api, import, upsert, INC1745769, integration, Centralized Services, CS, update comp info, , KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , LOD-SF-INT , Integrations , Problem

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