SAP Knowledge Base Article - Preview

3240109 - Error in Enable Mobile Features: Failed to fetch Mobile Settings / Failed to check if UXR Org Chart is enabled

Symptom

When accessing "Enable Mobile Features" page, one of the following errors is thrown:

  • Failed to fetch Mobile Settings
  • Failed to check if UXR Org Chart is enabled

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

General, User, Permission, Mobile, Access, error, warning, failed, fetch, settings, mobile settings , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT-MOB , Mobile Issues , Problem

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