SAP Knowledge Base Article - Public

3240136 - Not able to find candidate in document center - Onboarding 1.0

Symptom

When trying to upload single documents to a specific candidate, they're not appering in document center.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Candidate that haven't passed through onboarding will not appears in document center.

Resolution

For the candidates that was hired outside onboarding the system will not recognized this as a onboardee user and will not be present in document center to get documents uploaded, this is an expected behavior.

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You can share your request in the website “Influence SAP”.

Keywords

OBD, onboarding, document center, upload, onboardee, candidate not present , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding all versions