SAP Knowledge Base Article - Public

3240148 - Execution logs missing on some campaigns

Symptom

Execution logs are missing in some campaigns with information message "No data" such as the screenshot below.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP Marketing Cloud

Reproducing the Issue

click button "View Logs" in campaign to display the Execution Logs.

Cause

Campaign Log's Expiration period is 90 days.

Resolution

It is standard behavior that campaign logs are kept for 90 days only.

Keywords

KBA , CEC-MKT-CPG-UI , Campaign UI , CEC-MKT-CPG , Campaign , Problem

Product

SAP S/4HANA Cloud 2208

Attachments

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