SAP Knowledge Base Article - Public

3240177 - Partially Revised Item is stuck and unable to finalize item

Symptom

When setting an item to be revised in the future and deleting the the curricula requirement relationship, the system errors out

Reproducing the Issue

  1. Create a Curriculum requirement with number of items from Pool of items.
  2. Assign couple of items item to the requirement and have 1 as required number of items.
  3. Now, revise one of the items in the requirement and schedule the item to run after an hour.
  4. While the job is scheduled, delete the requirement.
  5. Background job for revise item will error out as it cannot find the requirement to insert revised item.

Cause

The process for revising an item is failing because the curriculum requirement in which the the item is in has been deleted.

Resolution

This issue is resolved in the 2H 2022 release. Please see the Community for release information.

Keywords

KI2205, lms, curricula, requirement, revising, revise, item, failure, error, unable, pool, LRN-135557 , KBA , LOD-SF-LMS-ITE , Items , Known Error

Product

SAP SuccessFactors Learning 2105 ; SAP SuccessFactors Learning 2205