SAP Knowledge Base Article - Preview

3240225 - 'Invalid server response' when trying to open the Web UI in SAP Cloud Integration


You are trying to access or browse your SAP Cloud Integration Tenant (Web UI) but the following errors appear:

  1. Invalid server response: Couldn't parse message
  2. Request for message processing logs failed with error: Internal Server Error org.postgresql.util.PSQLException: The connection attempt failed.

Note: The tenant can also be slow or practically unusable.



  • SAP Integration Suite
  • SAP Business Technology Platform
  • Cloud Integration


SAP Integration Suite 1.0


KBA , LOD-HCI-PI-OPS , Cloud Operations , Problem

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