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3240817 - 'The user account is locked (status code = 13)' error in SAP Cloud Integration


You are trying to send messages from your SAP Cloud Integration to Successfactors using Odata, but you are getting the errors below:

  • HTTP Status Line         :   HTTP/1.1 401 Unauthorized
  • ODataV2_Adapter_Response_Body:   
    [LGN0014]Authentication failed. The user account is locked (status code = 13). Please contact your system administrator to unlock your account.



  • SAP Integration Suite
  • SAP Business Technology Platform
  • Cloud Integration


Cloud Integration all versions ; SAP Integration Suite all versions


Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, SF, success, factors, API, 401, HTTP, unauthorized, Odata, data, AllowList, Allow List, Whitelist, White list , KBA , LOD-HCI-PI-RT , Integration Runtime , Problem

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