SAP Knowledge Base Article - Public

3240868 - Only Orgnizational Units and IT Systems category items should be available in Customer Journey Model?


In Personas field in Customer Journey Modelling, it shows dictionary items from all categories available. Should it be limited to Organizational Units and IT Systems?


We cannot predict how users use this field, therefore it's intentionally opened to all categories at the moment.


KBA , BPI-SIG-PM-DIC , Dictionary for SAP Signavio Process Manager , How To


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