Symptom
Under any quote, we're unable to see the "Add Items" Quick Search option beside Products under Products section as shown in the image below.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Login to CPQ
- Open any new or existing quote
- Go to Quotation tab
- Under Products section, beside Products, Add Items Quick Search option is missing.
Cause
'Add Item' Action under Workflow/Approvals isn't set as Primary Action.
Resolution
- Go to Setup
- Go to Workflow/Approvals
- Go to Actions
- Edit 'Add Item' action
- Enable the toggle switch "Primary Action"
- Save.
See Also
Help article: https://help.sap.com/docs/SAP_CPQ/884885f05e6b4c8082254d4d9d63f19b/825274f70944441793d446ea8b1a6941.html
Keywords
search button, Add Items action, Quick search option, Quotation tab, Products section, missing, Primary action, quotation tab, Actions , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
Attachments
4300e3f0c37635900b7f581bb0013176 |