SAP Knowledge Base Article - Preview

3241075 - User can not access form from EP Portlet - Performance Management

Symptom

1. In the Performance History portlet, some form titles are clickable links, and users can access the form via the link.

However, some form titles are not clickable links. 

Pasted image.png

Alternatively, also for some form links you may notice the below error "The document you are trying to access is no longer in this folder" when accessing the form link.

2. For some 360 forms, the link is clickable but when user clicks open it, the below error shows: OData Service Form360ReviewContentDetail(formDataId=XX,formContentId=XX) Failed, Error Status: error, errorThrown:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Performance & Goals

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

Performance history, portlet, form title, link, access form, drill to see form, Processes and Forms, Form Drilling Visibility, 360, MTR, 360 form, multi rater, multi rater form, odata error , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-MTR-POD , Home Page, Pods and Portlets, To Do List , Problem

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