SAP Knowledge Base Article - Public

3241314 - Search based on Customer or Project Manager in Plan Customer/Internal Projects apps


After the SAP S/4HANA Cloud 2208 upgrade, users are not able to search projects by customer name or project manager name in the Plan Customer Projects or Plan Internal Projects apps.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



Reproducing the Issue

  1. Go to app Plan Customer Projects or Plan Internal Projects.
  2. Search projects by customer name or project manager name.
  3. There isn't any result.


The feature of searching projects based on customer or project manager in customer project or internal project is planned to be delivered with SAP S/4HANA Cloud 2208.1 (HFC07) on October 14-16.
This is the current planning and may be changed by SAP at any time without notice.

Before the planned feature is delivered, you may do the following:

  • Use the enterprise search on your launchpad and search using business objects Customer Project or Internal Project and navigate from the search result.
    Refer to sample screenshot of enterprise search in attachment.

After the feature is delivered:

  • You must use the Activate New Features app and activate the feature Plan Customer Projects, Plan Internal Projects apps: Search for projects using customer name and project manager name (/CPD/CA_CPD_SS_PLAN_APP_SEARCH).
  • Users may experience a delay in the display of search results within the Plan Customer Projects and Plan Internal Projects apps.

If you do not wish to activate this feature, you may continue to use the enterprise search to find projects using the customer name or the project manager name.

See Also

Activate New Features

Additional Search Options


Plan Customer Projects, Plan Internal Projects, Customer Project, Internal Project, search, customer name, customer, Project Manager, Project Manager name, performance, new feature, activate new features, /CPD/CA_CPD_SS_PLAN_APP_SEARCH , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Product Enhancement


SAP S/4HANA Cloud all versions


Enterprise Search.png