SAP Knowledge Base Article - Public

3241384 - How can I send a diagram to the Support team of Signavio? (SGX Export)

Symptom


How can I send a diagram to the Support team of Signavio? (SGX Export)



Resolution

:


In some cases, the Support team can ask you for an export of your diagram for analyses. You have to export the diagram using the SGX format:

  • Open the Explorer
  • Select one or more diagram(s) (1)
  • Open the menu "Import / Export" (2)
  • Select "Export Signavio archive (SGX)" (3)


  • In this window, you can select more diagrams if necessary (4)
  • The support could ask you to export all revisions of your diagrams, then you have to uncheck the last option "Export only the latest revision of each diagram" (5)

  • Click on "Export"



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INLINECustomer Support

KCS-Article Status

KCS-Status


Progress:

Greenpublished

JIRA-Issue:

Title

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INLINECustomer Support


90722613-c522-393e-972f-edb86d9c14c7SCS-12632



Keywords

KBA , BPI-SIG-CA-INT-PDF , PDF Import / Export for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions

Attachments

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