SAP Knowledge Base Article - Public

3241636 - Delay in Generation of Goods and Service Receipt Document Journal Entry

Symptom

There is a delay in generation of a journal entry when posting a Goods and Services Receipt.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to the Goods and Services Receipts work center.
  2. Go to the Purchase Orders to Be Delivered - Show by Documents view.
  3. Search for Purchase Order AAA (AAA represents the purchase order ID).
  4. Create new Goods and Service Receipt.
  5. Press Post.
  6. The Goods and Service Receipt document has status Released but no Journal Entry got created.
  7. Later the Journal Entry is finally created after five to ten minutes.

Cause

This is a known issue and we are working on improving the functionality to send the goods receipt to accounting as soon as it got released.

Currently, please refer to the workarounds below to generate the posting.

Resolution

Workarounds*:

  • Close the purchase order and then post the goods and services receipt.

Or

  • Save the goods and services receipt first, then press Post.

There will be no delay this way and the relevant journal entry can be created immediately.

*Please note, to ensure swift performance we recommend to create goods receipts with less or up to 100 line items.

Keywords

post goods and service receipt no journal entry , KBA , AP-ACC-AD , Accounting Document , Problem

Product

SAP Business ByDesign all versions