Symptom
Form Title is Not Localized in Adhoc Report and Dashboard.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Login to SF instance in English language.
- Go to Reporting > Adhoc report > Performance Management Report.
- Select the columns "Form Title" and "Form Template Name" > Run the report.
- In the result, all the Form Template Names are showing in same language (English) and same format, but the Form Titles are showing in different languages and different formats.
The same issue happens in Performance Management Dashboard.
Cause
When a form is launched, the form title will be stored in the database using the format which is controlled by company default language and form template default language. For example, the company default language and form template default language are both English_US, then the form title will be stored in US format in database after the form is launched.
Then, if the form is opened and saved in a different locale, say, Chinese, then the form title will be stored in Chinese format, where the user's name is displayed before form template name.
As the report directly fetches data from database, once the form is saved in a different locale, the display in report also changes.
Resolution
This is a known limitation that Form Title localization is not supported in Adhoc Report and Dashboard, but the Form Template Name is localized. As a workaround, please pull the Form Template Name and Subject Name in Adhoc Report or Dashboard. Or, if you want the title of the forms show in one format only in the report, please open and save the forms in that one locale.
Additionally, considering the major focus and deliverables are for SAC (SAP Analytics Cloud) Reporting and Adhoc Report is in maintenance mode, there's no enhancement plan in Adhoc Report and Dashboard currently.
Instead, this feature will be enhanced in SAC in the future. If you would like to have more details about it, you can reach out your CSM and refer the internal ticket PMU-18206.
NOTE: Requests to follow enhancements are not support by Product Support team.
Keywords
Form Title, Different Language, Different format, Form Template Name, Localization, PMU-18206