Symptom
- You are following Note 2800483 to upgrade the ASE server. The upgrade failed with message below:
Error: Command execution failed. : Installation failed with rc=255. Please check /sybase/<SID>/sapdbctrl-config/sybInst.******.out. (fault code: 127)
Operation ID: ******************************
----- Response data ----
ERROR: Installation failed with rc=255. Please check /sybase/<SID>/sapdbctrl-config/sybInst.******.out.
----- Log messages ----
Info: saphostcontrol: Executing LiveDatabaseUpdate
Error: sapdbctrl: Installation failed with rc=255. Please check /sybase/<SID>/sapdbctrl-config/sybInst.******.out.
Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1) - In ASE_Suite.log:
com.sybase.ia.common.InstallMergeModuleStatus
Status: FATAL ERROR
Additional Notes: FATAL ERROR - class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException: Adaptive Server Enterprise: FAILED.
See log file /sybase/<SID>/log/ase.log for detail. - In ase.log:
Install File: /sybase/<SID>/./ASE-16_0/bin/jsagent
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/<SID>/./ASE-16_0/bin/jsagent (error 26 - Cannot open or remove a file containing a running program.)
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
- SAP NetWeaver (NW) - All versions
Keywords
jsagent, upgrade, rc=255 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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