Symptom
Installation of SAP ASE 16.0 on Windows OS selecting a different user which is part of the Administrators group. During the install seeing the following was selected:
-
In the installation panel titled 'Configure Servers with Different User Account'
Do you want to setup the server(s) Windows Service to run under a different user account? <<Yes>>
Configuration fails and does not create ASE entries in Windows Services:
Task succeeded: create the master device.
Running task: update SAP Server entry in registry.
INTERNAL ERROR: could not create Service Control Manager entry for SAP Server 'servername'. Operating system returned error: '
Operating system error = 1057'
Check the log (C:\SAP\ASE-16_0\init\logs\log0825.001) for more information. Please make a note of this error and contact your SAP representative.
Error generating runserver file 'C:\SAP\ASE-16_0\install\RUN_servername.bat'.
Task failed: update SAP Server entry in registry. Terminating configuration.
Configuration failed.
Exiting.
The log file for this session is 'C:\SAP\ASE-16_0\init\logs\log0825.001'.
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Environment
- SAP Adaptive Server Enterprise ASE 16.0
- Windows 2022 standard server
Product
Keywords
windows, windows 2022, Other users, administrator, administrators group, installation, installation requirements, requirements , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To
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