SAP Knowledge Base Article - Public

3242167 - Last Updated by on the candidate application for Resume/Cover Letter has a date with no discernible save or change made


When a candidate looks at their application they note that there is a Last updated date under Resume and Cover Letter which they note they did not make.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Log in to the external career site as the candidate
  2. Go to Job Applied/Job Management
  3. Select the Job Requisition you applied for
  4. Select Edit Application
  5. Note the Last Updated date is not the date applied or updated last by the candidate


The candidate has applied to another Job Requisition or updated their candidate profile Cover Letter and Resume.

These will mark a new upload for the Cover Letter and Resume, but does not update the application.

When a Recruiting User then uses the mass print option this causes the documents to pulled saved, and then converted the files to collate the documents in a pdf.

During this process a save occurs and this is reflected in the last updated by which includes saves made by the system.


This is currently an expected behaviour.

As already detailed, when a recruiting user uses Mass Print there is a save made to the Resume and Cover Letter fields on the candidate's application.

This also occurs when the candidate updates their document or the recruiting user updates the document on their behalf.

See Also

2872705 - Mass Print/Download Candidate's Addition - Recruiting Management


resume, cv, cover, letter, updated, by, application, candidate, last , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To


SAP SuccessFactors Recruiting all versions