Symptom
The Location field value shows incorrect values upon every search under Employee Directory Advanced Search
*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Navigate using the drop-down to Company Info > Directory > Advanced Search.
- Select any value in the Department field > Search.
- The 'Location' field shows incorrect value.
- Click 'Back to Search'.
- Search the same department field > Search.
- The 'Location' field shows a different value.
Cause
Missing Field Criteria for the field Location added in Manage Business Configuration(BCUI).
Resolution
- There are several associations defined from location and for these associations, the field criteria are missing.
- See the results for MissingFieldCriteriaCheck from Check Tool. Go to Admin Center > Employee Central Core > Association > Run Check.
- Therefore, no filtering is executed and could also lead to wrong results in the Directory Search.
- Maintain the missing field criteria in Manage Business Configuration(BCUI) as shown in the Check tool result.
- Go to Directory > Advanced Search > Search for value of department , the results will be correct and no longer inconsistent.
See Also
Keywords
Advanced Search, Directory, Missing Field Criteria, association, Check tool , KBA , LOD-SF-EP-DIR , Employee Directory Search , Problem
Product
SAP SuccessFactors HXM Suite Core 2205
Attachments
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