SAP Knowledge Base Article - Public

3242209 - An error occurred during the creation of the APQC diagram structure in SAP Signavio Process Manager

Symptom

 Error:  "An error occurred during the creation of the APQC diagram structure", when trying to import an APQC file.

Resolution

This is a generic error when importing the APQC file, so there may be several causes of the issue.

  1. Please double check that the APQC spreadsheet only has 5 levels, as per this SAP Signavio Process Manager user Guide relating to the Import of the APQC Process classification Framework.
  2. If this is not the case, then please engage SAP Signavio Support via the SAP for Me portal as they will need to check what is causing the import issues in more detail.
    As the issue can also be related to the browser, please create and upload a .HAR file, as described in this SAP Knowledge Base Article.

In some cases, your Network Administrators may have blocked the ability for Signavio to import the APQC file.

Keywords

KBA , BPI-SIG-CA-INT , Import / Export for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions