3242220 - Purchase Request Cannot Be Cancelled Due Error Message

You are unable to cancel open quantity for Purchase Request because error message is triggered. Also you cannot cancel the corresponding Sales Order, as the error message displays.

SAP Business ByDesign.

1. Go to Purchase Requests and Orders work center.
2. Go to Purchase Requests view.
3. Search for Purchase Request's ID.
4. Select the Purchase Request and the item that you want to cancel. 
5. Click in Actions button and select Cancel Open Quantity.

You get the error message: The cancellation of purchase request ABC-N is not possible. The referenced purchase order has already been ordered. To cancel this purchase request, cancel the corresponding sales order. (ABC is the ID of the Purchase Request and N is the number of the corresponding item).

If the remaining quantity is not needed anymore for the Sales Order's item, you can provide a Reason for Rejection reason for the item line. This action will close all the remaining Open Quantity in this Sales Order's item.

1. Go to Sales Orders work center.
2. Go to Sales Orders view.
3. Search for the Sales Order's ID that is linked to this Purchase Request.
4. Navigate to Items tab.
5. Select the corresponding item.
6. Navigate to Details subtab.
7. Insert a Reason for Rejection.
8. Save it.

This won't affect the quantities that already been delivered.

After following the steps above, you will be able to cancel the Open Quantity of the Purchase Request.

 3277898 - Not able to cancel Open quantity of Purchase request 

Purchase Request; Sales Order; Cancel Open Quantity; Reason for Rejection , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To